How much does a Help Desk Support, Sr. make in Rhode Island? The average Help Desk Support, Sr. salary in Rhode Island is $66,216 as of July 27, 2020, but the range typically falls between $58,877 and $74,792. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $58,877 10% $52,194 90% $82,601 75% $74,792 $66,216 50%(Median)
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Job Description for Help Desk Support, Sr.

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)...View full job description

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Job Openings for Help Desk Support, Sr. in Rhode Island

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $66,404 Date Updated July 27, 2020
Location Cumberland, RI Avg. Salary $66,530 Date Updated July 27, 2020
Location East Providence, RI Avg. Salary $66,530 Date Updated July 27, 2020
Location Narragansett, RI Avg. Salary $66,498 Date Updated July 27, 2020
Location Tiverton, RI Avg. Salary $66,153 Date Updated July 27, 2020
Location Westerly, RI Avg. Salary $67,117 Date Updated July 27, 2020
Location Woonsocket, RI Avg. Salary $66,467 Date Updated July 27, 2020
Location Adamsville, RI Avg. Salary $66,132 Date Updated July 27, 2020
Location Albion, RI Avg. Salary $66,530 Date Updated July 27, 2020
Location Ashaway, RI Avg. Salary $67,127 Date Updated July 27, 2020

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