How much does an Inbound Contact Center Manager make in Yukon? YukonInbound Contact Center Manager salaries vary greatly from town to town. See below for Inbound Contact Center Manager salaries, bonus and benefits information for 1 city in the Yukon area.
Manages and directs all aspects of inbound contact center operations. Implements and reviews contact center inbound policies and procedures. Develops and monitors quotas for service volume and timeliness. Responsible for staff recruiting, performance evaluation, training, and development. Typically requires a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Typically requires 3+ years of managerial experience.
Alternate Job Titles: Inbound Call Center Manager,Inbound Customer Support and Service Manager
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