Inbound Contact Center Supervisor I Salary in the United States

How much does an Inbound Contact Center Supervisor I make hourly in the United States? The average hourly wage for an Inbound Contact Center Supervisor I in the United States is $22 as of September 26, 2019, but the range typically falls between $18 and $26. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Skills Associated with Inbound Contact Center Supervisor I: Service Desk Management, Service Level Management, Service Operations, Customer Relationship Management (CRM) software ...More

Salary estimation for Inbound Contact Center Supervisor I at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO CORP

Jobs with a similar salary range to Inbound Contact Center Supervisor I : Contact Center Supervisor, Call Center Supervisor

Job Description

Inbound Contact Center Supervisor I supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor I ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor I may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Inbound Contact Center Supervisor I.

Take just three simple steps below to generate your own personalized salary report.

Job Pricing Report

Job valuation report

Do you want to better communicate your compensation decisions to your employees? Then a job valuation report is perfect for you.

Compensation Planning

Subscription salary data for businesses

Industry leading data subscriptions. The best way to benchmark jobs and pay employees competitvely.

Personal Salary Report

Get a Personal Salary Report

You tell us about you. We analyze the market for you. You get the tools to negotiate your salary with confidence.

Search Job Openings

Search Job Openings

Search thousands of open positions to find your next opportunity.


Step 1 of 3

Understand the total hourly compensation opportunity for an Inbound Contact Center Supervisor I, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
18
26
22

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
19
27
23
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Inbound Contact Center Supervisor I in the United States. The average hourly rate for Inbound Contact Center Supervisor I ranges from $18 to $26 with the average hourly pay of $22. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $19 to $27 with the average total hourly cash compensation of $23.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

18
26

 

Step 3 of 3

Recalculate your target pay based on your unique skills and experiences

Job Openings for Inbound Contact Center Supervisor I
Those that have already made the climb...
Peter Castle , Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2017
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%