How much does an Inbound Contact Center Supervisor I make in Brockton, MA? The average Inbound Contact Center Supervisor I salary in Brockton, MA is $50,455 as of June 28, 2020, but the range typically falls between $42,194 and $60,069. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Inbound Contact Center Supervisor I
Inbound Contact Center Supervisor I supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor I ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor I may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)... View full job description
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
What does an Inbound Contact Center Supervisor I do?
Be the first to add Inbound Contact Center Supervisor I responsibilities.
According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Similar Jobs to Inbound Contact Center Supervisor I
Browse Related Job Categories With Inbound Contact Center Supervisor I
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for an Inbound Contact Center Supervisor I, base salary plus other pay elements
Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Contact Center Supervisor I in Brockton, MA. The base salary for Inbound Contact Center Supervisor I ranges from $42,194 to $60,069 with the average base salary of $50,455. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $42,898 to $61,912 with the average total cash compensation of $51,717.