How much does an Inbound Contact Center Supervisor I make in Brockton, MA? The average Inbound Contact Center Supervisor I salary in Brockton, MA is $50,455 as of June 28, 2020, but the range typically falls between $42,194 and $60,069. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $42,194 10% $34,672 90% $68,822 75% $60,069 $50,455 50%(Median)
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Job Description for Inbound Contact Center Supervisor I

Inbound Contact Center Supervisor I supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor I ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor I may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Inbound Contact Center Supervisor I in Brockton, MA
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Peter Castle, Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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City, State Compared to national average
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+ 25.3%
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+ 10.7%
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-2.7%
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+ 21.0%
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-1.0%

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Average Base Salary

Core compensation

 
 
 
42194
60069
50455

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
42898
61912
51717
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Contact Center Supervisor I in Brockton, MA. The base salary for Inbound Contact Center Supervisor I ranges from $42,194 to $60,069 with the average base salary of $50,455. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $42,898 to $61,912 with the average total cash compensation of $51,717.
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42194
60069

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Inbound Contact Center Supervisor I Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Inbound Contact Center Supervisor I: Customer Service Help Desk Software, Service Desk Management, Service Operations, Service Level Management ...More

Salary estimation for Inbound Contact Center Supervisor I at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO Corp

Jobs with a similar salary range to Inbound Contact Center Supervisor I : Contact Center Supervisor, Call Center Supervisor