Inbound Contact Center Supervisor II Salary in Delaware

How much does an Inbound Contact Center Supervisor II make in Delaware? The average Inbound Contact Center Supervisor II salary in Delaware is $63,654 as of January 20, 2020, but the range typically falls between $55,902 and $74,182. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $55,902 10% $48,845 90% $83,767 75% $74,182 $63,654 50%(Median)
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Job Description

Inbound Contact Center Supervisor II supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor II ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor II may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Inbound Contact Center Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $64,552 Date Updated January 20, 2020
Location Delaware City, DE Avg. Salary $64,576 Date Updated January 20, 2020
Location Harrington, DE Avg. Salary $64,685 Date Updated January 20, 2020
Location Lewes, DE Avg. Salary $64,685 Date Updated January 20, 2020
Location Middletown, DE Avg. Salary $64,427 Date Updated January 20, 2020
Location Milford, DE Avg. Salary $64,685 Date Updated January 20, 2020
Location Rehoboth Beach, DE Avg. Salary $64,811 Date Updated January 20, 2020
Location Seaford, DE Avg. Salary $63,351 Date Updated January 20, 2020
Location Smyrna, DE Avg. Salary $64,455 Date Updated January 20, 2020
Location Bethany Beach, DE Avg. Salary $64,811 Date Updated January 20, 2020
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