How much does an Inbound Contact Center Supervisor II make in Flagstaff, AZ? The average Inbound Contact Center Supervisor II salary in Flagstaff, AZ is $55,888 as of November 25, 2019, but the range typically falls between $49,080 and $65,127. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Inbound Contact Center Supervisor II supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor II ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor II may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Inbound Contact Center Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)
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Fiscal Year Ended in 2018
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Flagstaff is a city in and the county seat of Coconino County in northern Arizona, in the southwestern United States. In 2015, the city's estimated population was 70,320. Flagstaff's combined metropolitan area has an estimated population of 139,097. The city is named after a ponderosa pine flagpole made by a scouting party from Boston (known as the "Second Boston Party") to celebrate the United States Centennial on July 4, 1876.
Flagstaff lies near the southwestern edge of the Colorado Plateau, along the western side of the largest contiguous ponderosa pine forest in the continental United Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Contact Center Supervisor II in Flagstaff, AZ. The base salary for Inbound Contact Center Supervisor II ranges from $49,080 to $65,127 with the average base salary of $55,888. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $50,472 to $68,086 with the average total cash compensation of $57,833.