Inbound Contact Center Supervisor III Salary in the United States

How much does an Inbound Contact Center Supervisor III make hourly in the United States? The average hourly wage for an Inbound Contact Center Supervisor III in the United States is $38 as of September 26, 2019, but the range typically falls between $31 and $45. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Skills Associated with Inbound Contact Center Supervisor III: Service Desk Management, Service Operations, VoIP Software, Service Management ...More

Salary estimation for Inbound Contact Center Supervisor III at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO CORP

Job Description

Inbound Contact Center Supervisor III supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor III ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor III may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Inbound Contact Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)

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Understand the total hourly compensation opportunity for an Inbound Contact Center Supervisor III, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
31
45
38

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
32
47
39
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Inbound Contact Center Supervisor III in the United States. The average hourly rate for Inbound Contact Center Supervisor III ranges from $31 to $45 with the average hourly pay of $38. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $32 to $47 with the average total hourly cash compensation of $39.
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31
45

 

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Peter Castle , Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2017
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%