How much does an Inbound Contact Center Supervisor III make hourly in the United States? The average hourly wage for an Inbound Contact Center Supervisor III in the United States is $39 as of February 26, 2021, but the range typically falls between $32 and $46. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Inbound Contact Center Supervisor III
Inbound Contact Center Supervisor III supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor III ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor III may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Inbound Contact Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2021 Salary.com)... View full job description
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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Average Hourly Wage
Average Total Hourly Cash Compensation
Includes base and short-term incentives
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Inbound Contact Center Supervisor III in the United States. The average hourly rate for Inbound Contact Center Supervisor III ranges from $32 to $46 with the average hourly pay of $39. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $33 to $49 with the average total hourly cash compensation of $40.