How much does an Inbound Contact Center Supervisor III make in the United States? The average Inbound Contact Center Supervisor III salary in the United States is $82,833 as of April 26, 2022, but the range typically falls between $68,562 and $97,910. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Inbound Contact Center Supervisor III supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor III ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor III may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Inbound Contact Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2022 Salary.com)... View full job description
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 2 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
Job Title Contact Center Representative IV - Inbound | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
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Skills associated with Inbound Contact Center Supervisor III: VoIP Software, Service Desk Management, Service Operations, Customer Relationship Management (CRM) software ...More
Salary estimation for Inbound Contact Center Supervisor III at companies like : CHRISTOPHER & BANKS CORP, VASO CORP, WORLD FUEL SERVICES CORP
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