How much does an Inbound Contact Center Supervisor III make in Brockton, MA? The average Inbound Contact Center Supervisor III salary in Brockton, MA is $86,190 as of June 28, 2020, but the range typically falls between $71,350 and $101,879. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $71,350 10% $57,838 90% $116,162 75% $101,879 $86,190 50%(Median)
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Job Description for Inbound Contact Center Supervisor III

Inbound Contact Center Supervisor III supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor III ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor III may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Inbound Contact Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description

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Career Path for Inbound Contact Center Supervisor III

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Peter Castle, Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
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+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
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+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Average Base Salary

Core compensation

 
 
 
71350
101879
86190

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
74142
108292
88861
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Contact Center Supervisor III in Brockton, MA. The base salary for Inbound Contact Center Supervisor III ranges from $71,350 to $101,879 with the average base salary of $86,190. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $74,142 to $108,292 with the average total cash compensation of $88,861.
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71350
101879

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Inbound Contact Center Supervisor III Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Inbound Contact Center Supervisor III: Service Operations, Customer Service Help Desk Software, Service Management, Customer Relationship Management (CRM) software ...More

Salary estimation for Inbound Contact Center Supervisor III at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO Corp