Inbound Contact Center Supervisor III Salary in District of Columbia

How much does an Inbound Contact Center Supervisor III make in District of Columbia? The average Inbound Contact Center Supervisor III salary in District of Columbia is $87,779 as of January 20, 2020, but the range typically falls between $72,664 and $103,755. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $72,664 10% $58,902 90% $118,300 75% $103,755 $87,779 50%(Median)
Change Search Criteria

Job Description

Inbound Contact Center Supervisor III supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor III ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor III may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Inbound Contact Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Inbound Contact Center Supervisor III.

Select a city to view specific salary and bonus information for Inbound Contact Center Supervisor III

Loading results...
Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $87,337 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $87,337 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $87,337 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $87,337 Date Updated January 20, 2020
Job Openings for Inbound Contact Center Supervisor III in District of Columbia

Career Path for Inbound Contact Center Supervisor III

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst