How much does an Inbound Contact Center Supervisor III make in Gadsden, AL? The average Inbound Contact Center Supervisor III salary in Gadsden, AL is $77,731 as of April 26, 2022, but the range typically falls between $64,339 and $91,879. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Inbound Contact Center Supervisor III
Inbound Contact Center Supervisor III supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Being an Inbound Contact Center Supervisor III ensures quotas for service volume and timeliness are met. May assist with monitoring interactions or perform data collection and some analysis. Additionally, Inbound Contact Center Supervisor III may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Inbound Contact Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2022 Salary.com)... View full job description
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Fiscal Year Ended in 2020
What does an Inbound Contact Center Supervisor III do?
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Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northeast of Birmingham and 90 miles (140 km) southwest of Chattanooga, Tennessee. It is the primary city of the Gadsden Metropolitan Statistical Area, which has a population of 103,931. As of the 2010 census, the population of the city was 36,856, with an estimated population of 35,837 in 2016. Gadsden and Rome, Georgia, are the largest cities in the triangular area now defined by the interstate highways between Atlanta, Birmingham, and Chattanooga.
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Contact Center Supervisor III in Gadsden, AL. The base salary for Inbound Contact Center Supervisor III ranges from $64,339 to $91,879 with the average base salary of $77,731. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $66,858 to $97,661 with the average total cash compensation of $80,141.