How much does a Member Services Director make in Wyoming? The average Member Services Director salary in Wyoming is $125,151 as of February 26, 2024, but the range typically falls between $110,848 and $143,313. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Member Services Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Member Services Director Salary $97,825 WY February 26, 2024
25th Percentile Member Services Director Salary $110,848 WY February 26, 2024
50th Percentile Member Services Director Salary $125,151 WY February 26, 2024
75th Percentile Member Services Director Salary $143,313 WY February 26, 2024
90th Percentile Member Services Director Salary $159,848 WY February 26, 2024
25% $110,848 10% $97,825 90% $159,848 75% $143,313 $125,151 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Member Services Director need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period

3.

Bank Secrecy Act: The Currency and Foreign Transactions Reporting Act of 1970—which legislative framework is commonly referred to as the "Bank Secrecy Act" (BSA)—requires U.S. financial institutions to assist U.S. government agencies to detect and prevent money laundering.

Customer Service 22.97%
Life Insurance 2.21%
Bank Secrecy Act 1.31%
Others 73.51%

Job Description for Member Services Director

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Member Services Director.

Salary.com job board provides millions of Member Services Director information for you to search for. Click on search button below to see Member Services Director job openings or enter a new job title here.

Job Openings for Member Services Director in Wyoming

Select a city to view specific salary and bonus information for Member Services Director

Loading results...
Location Avg. Salary Date Updated
Location Cody, WY Avg. Salary $128,852 Date Updated February 26, 2024
Location Riverton, WY Avg. Salary $125,532 Date Updated February 26, 2024
Location Sheridan, WY Avg. Salary $128,852 Date Updated February 26, 2024
Location Afton, WY Avg. Salary $137,656 Date Updated February 26, 2024
Location Aladdin, WY Avg. Salary $117,681 Date Updated February 26, 2024
Location Albin, WY Avg. Salary $123,060 Date Updated February 26, 2024
Location Alcova, WY Avg. Salary $125,532 Date Updated February 26, 2024
Location Alpine, WY Avg. Salary $137,656 Date Updated February 26, 2024
Location Alta, WY Avg. Salary $137,792 Date Updated February 26, 2024
Location Alva, WY Avg. Salary $117,681 Date Updated February 26, 2024

Career Path for Member Services Director

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Member Services Director, the first career path typically progresses to Top Managed Care Executive.

Not the job you're looking for? Search more salaries here:
See if your skills match up? Check skills for Member Services Director

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Member Services Director Salary in Wyoming
Member Services Director Salary Graph, Regional Distribution and Summary