How much does a Member Services Manager make in Brockton, MA? The average Member Services Manager salary in Brockton, MA is $91,141 as of June 28, 2020, but the range typically falls between $80,680 and $104,011. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $80,680 10% $71,156 90% $115,728 75% $104,011 $91,141 50%(Median)
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Job Description for Member Services Manager

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Member Services Manager in Brockton, MA
Those that have already made the climb...
Mandy Berman, Executive Vice President & Chief Administrative Officer
Bright Horizons Family Solutions Inc. provides child care and early education, back-up care, and educational advisory services for employers and families. The company operates through three segments: Full Service Center-Based Child Care, Back-Up Care, and Educational Advisory Services. The Full Service Center-Based Chi... More
Fiscal Year Ended in 2018
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Average Base Salary

Core compensation

 
 
 
80680
104011
91141

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
84195
112326
96545
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Manager in Brockton, MA. The base salary for Member Services Manager ranges from $80,680 to $104,011 with the average base salary of $91,141. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $84,195 to $112,326 with the average total cash compensation of $96,545.
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80680
104011

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Member Services Manager Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Member Services Manager: HMO Member Services

Salary estimation for Member Services Manager at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., FONAR CORP, Quorum Health Corp

Jobs with a similar salary range to Member Services Manager : Senior Manager, End User Services