How much does a Member Services Representative, Sr. make in Boston, MA? The average Member Services Representative, Sr. salary in Boston, MA is $53,857 as of December 27, 2021, but the range typically falls between $48,819 and $60,603. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Based on HR-reported data: a national average with a geographic differential
25% $48,819 10% $44,232 90% $66,745 75% $60,603 $53,857 50%(Median)
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Check out Member Services Representative, Sr. jobs in Boston, Massachusetts

Senior Client Service Representative, Custody

Brown Brothers Harriman & Co. - Boston, MA

Member Services Representative (Call Center)

State of Massachusetts - Boston, MA

Member Experience Service Representative

MIT Federal Credit Union - Cambridge, MA

Job Description for Member Services Representative, Sr.

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2022 Salary.com)... View full job description

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Job Openings for Member Services Representative, Sr. in Boston, MA
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Mital Patel, Executive Vice President of Financial Planning and Analysis and Chief Administrative Officer
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Member Services Representative, Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
48819
60603
53857

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
49983
62541
55037
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Representative, Sr. in Boston, MA. The base salary for Member Services Representative, Sr. ranges from $48,819 to $60,603 with the average base salary of $53,857. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $49,983 to $62,541 with the average total cash compensation of $55,037.
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48819
60603

 

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About Boston, Massachusetts    Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts  area prices were up 2.5% from a year ago    View the Cost of Living in Boston, Massachusetts

Member Services Representative, Sr. Salary in popular cities: WorcesterSpringfieldLowell

Skills associated with Member Services Representative, Sr.: HMO Member Services

Salary estimation for Member Services Representative, Sr. at companies like : FONAR CORP, INTERPACE BIOSCIENCES INC, QUORUM HEALTH CORP

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