How much does a Member Services Supervisor make in Auburn, AL? The average Member Services Supervisor salary in Auburn, AL is $52,310 as of November 25, 2019, but the range typically falls between $47,490 and $58,507. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)
Bright Horizons Family Solutions Inc. provides child care and early education, back-up care, and educational advisory services for employers and families. The company operates through three segments: Full Service Center-Based Child Care, Back-Up Care, and Educational Advisory Services. The Full Service Center-Based Chi... More
BRIGHT HORIZONS FAMILY SOLUTIONS INC.
Fiscal Year Ended in 2018
What does a Member Services Supervisor do?
Member Services Supervisor in Ann Arbor, MI
Provide supervision and oversight to Member Services Associates as it relates to all interactions at the service desk as outlined in the Member Services Associate job description.
July 18, 2019
Member Services Supervisor in Birmingham, AL
Provides available information upon request and escalates issues as appropriate.
August 23, 2019
Supervises hiring, ensuring effective training, in ongoing monitoring and QA, evaluations and any disciplinary actions of member services representatives.
The city of Auburn lies in western Lee County and is bordered by the city of Opelika to the northeast and by Chambers County to the north. The city stretches south to the Macon County line in the southwest.
Auburn sits on the Fall Line at the juncture of the piedmont plateau and the coastal plain. Portions of Auburn also include the southernmost exposure of rocks indicating the Appalachian orogeny—as such, the last foothill of the Appalachian Mountains lies in Chewacla State Park in southern Auburn. As a result of these three varied physical environments, Auburn has an extremely diverse geolog...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Supervisor in Auburn, AL. The base salary for Member Services Supervisor ranges from $47,490 to $58,507 with the average base salary of $52,310. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $48,671 to $61,086 with the average total cash compensation of $54,670.