How much does a Member Services Supervisor make in Brockton, MA? The average Member Services Supervisor salary in Brockton, MA is $64,009 as of June 28, 2020, but the range typically falls between $58,112 and $71,598. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description
Bright Horizons Family Solutions Inc. provides child care and early education, back-up care, and educational advisory services for employers and families. The company operates through three segments: Full Service Center-Based Child Care, Back-Up Care, and Educational Advisory Services. The Full Service Center-Based Chi... More
BRIGHT HORIZONS FAMILY SOLUTIONS INC.
Fiscal Year Ended in 2018
What does a Member Services Supervisor do?
Member Services Supervisor in Ann Arbor, MI
Provide supervision and oversight to Member Services Associates as it relates to all interactions at the service desk as outlined in the Member Services Associate job description.
April 05, 2020
Member Services Supervisor in Birmingham, AL
Devise ways to optimize procedures and keep staff motivated.
October 17, 2019
Prepares and directs scheduling, monitors operatorsÆ attendance, schedules shifts & breaks as necessary.
According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Supervisor in Brockton, MA. The base salary for Member Services Supervisor ranges from $58,112 to $71,598 with the average base salary of $64,009. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $59,563 to $74,749 with the average total cash compensation of $66,901.