How much does a Member Services Supervisor make in Florissant, MO? The average Member Services Supervisor salary in Florissant, MO is $57,250 as of October 30, 2019, but the range typically falls between $51,979 and $64,036. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)
Bright Horizons Family Solutions Inc. provides child care and early education, back-up care, and educational advisory services for employers and families. The company operates through three segments: Full Service Center-Based Child Care, Back-Up Care, and Educational Advisory Services. The Full Service Center-Based Chi... More
BRIGHT HORIZONS FAMILY SOLUTIONS INC.
Fiscal Year Ended in 2018
What does a Member Services Supervisor do?
Member Services Supervisor in Ann Arbor, MI
Provide supervision and oversight to Member Services Associates as it relates to all interactions at the service desk as outlined in the Member Services Associate job description.
June 24, 2019
Member Services Supervisor in Birmingham, AL
Provides available information upon request and escalates issues as appropriate.
July 21, 2019
Supervises hiring, ensuring effective training, in ongoing monitoring and QA, evaluations and any disciplinary actions of member services representatives.
Florissant (/ˈflɒrɪsənt/ (listen)) is a city in St. Louis County, Missouri, within Greater St. Louis. It is a middle class second-ring northern suburb of St. Louis. Based on 2017 U.S. Census Bureau estimates, the city had a total population of 51,443, making it the 13th-largest city in Missouri.
According to the United States Census Bureau, the city has a total area of 12.87 square miles (33.33 km2), of which 12.56 square miles (32.53 km2) are land and 0.31 square mile (0.80 km2) is covered by water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Supervisor in Florissant, MO. The base salary for Member Services Supervisor ranges from $51,979 to $64,036 with the average base salary of $57,250. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,275 to $66,859 with the average total cash compensation of $59,837.