How much does a Member Services Supervisor make in Pembroke, VA? The average Member Services Supervisor salary in Pembroke, VA is $60,983 as of September 01, 2024, but the range typically falls between $55,362 and $68,210. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Member Services Supervisor need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Professional Development: Professional development refers to continuing education and career training after a person has entered the workforce in order to help them develop new skills, stay up-to-date on current trends, and advance their career.
3.
Service Quality: Service quality is a measure of how an organization delivers its services compared to the expectations of its customers.
Mastering certain skills can make the compensation of a Member Services Supervisor higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Problem Solving, you can get a 19% salary raise. If you are good at Leadership, your salary will increase by 16%.
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Job Description for Member Services Supervisor
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)...
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Job Openings for Member Services Supervisor
in Pembroke, VA
Purpose. Help promote our Judgement Free Zone, represent our Core Values, and produce our business drivers (customer service, cleanliness, and comfortable ...
Purpose. Help promote our Judgement Free Zone, represent our Core Values, and produce our business drivers (customer service, cleanliness, and comfortable ...
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Member Services Supervisor, the first career path typically starts with a Managed Care Supervisor position, and then progresses to Managed Care Finance Director.
Additionally, the second career path typically starts with a Member Services Manager position, and then progresses to Member Services Director.
Those that have already made the climb...
Raymond V. Damadian, Chairman of the Board; Acting Principal Financial Officer; Director
FONAR Corporation, together with its subsidiaries, engages in the research, development, production, and marketing of magnetic resonance imaging (MRI) scanners for the detection and diagnosis of human diseases in the United States. The company operates in two segments, Medical Equipment, and Physician Management and Di... More
FONAR CORP
Company Description
Fiscal Year Ended in 2022
What does a Member Services Supervisor do?
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Member Services Supervisor Pay Difference by Location
Member Services Supervisor salary varies from city to city.
Compared with national average salary of Member Services Supervisor, the highest Member Services Supervisor salary is in San Francisco, CA, where the Member Services Supervisor salary is 25.0% above.
The lowest Member Services Supervisor salary is in Miami, FL, where the Member Services Supervisor salary is 3.5% lower than national average salary.
Pembroke ( /ˈpɪmbrʊk/ PIM-bruuk) is a town in Giles County, Virginia, United States. The population was 1,128 at the 2010 census. It is part of the Blacksburg–Christiansburg–Radford Metropolitan Statistical Area.
Pembroke is located at 37°19′19″N 80°38′11″W / 37.32194°N 80.63639°W / 37.32194; -80.63639 (37.321902, -80.636403).
According to the United States Census Bureau, the town has a total area of 1.1 square miles (2.9 km²), all land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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Browse Related Job Categories With Member Services Supervisor
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Member Services Supervisor salary varies from category to category.
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Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Member Services Supervisor, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
55362
68210
60983
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
56744
71214
63737
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Supervisor in Pembroke, VA. The base salary for Member Services Supervisor ranges from $55,362 to $68,210 with the average base salary of $60,983. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $56,744 to $71,214 with the average total cash compensation of $63,737.
About Pembroke, Virginia Pembroke ( /ˈpɪmbrʊk/ PIM-bruuk) is a town in Giles County, Virginia, United States. The population was 1,128 at the 2010 census. It is part of the B....More