How much does a Membership Services Representative I make in Gastonia, NC? The average Membership Services Representative I salary in Gastonia, NC is $43,854 as of February 26, 2024, but the range typically falls between $38,050 and $52,413. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Membership Services Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Membership Services Representative I Salary $32,766 Gastonia,NC February 26, 2024
25th Percentile Membership Services Representative I Salary $38,050 Gastonia,NC February 26, 2024
50th Percentile Membership Services Representative I Salary $43,854 Gastonia,NC February 26, 2024
75th Percentile Membership Services Representative I Salary $52,413 Gastonia,NC February 26, 2024
90th Percentile Membership Services Representative I Salary $60,205 Gastonia,NC February 26, 2024
25% $38,050 10% $32,766 90% $60,205 75% $52,413 $43,854 50%(Median) Didn’t find job title? Click
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What skills does a Membership Services Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Purchasing: Purchasing refers to a business or organization attempting to acquire goods or services to accomplish its goals. Although there are several organizations that attempt to set standards in the purchasing process, processes can vary greatly between organizations. Typically the word “purchasing” is not used interchangeably with the word “procurement”, since procurement typically includes expediting, supplier quality, and transportation and logistics (T&L) in addition to purchasing.

3.

Contact Management: Contact management is the process of storing and tracking data on customers and leads. In addition to providing quick access to customer data, investing in contact management can help you grow and diversify your customer base.

Customer Service 13.82%
Purchasing 2.1%
Contact Management 1.85%
Others 82.23%

Job Description for Membership Services Representative I

Membership Services Representative I responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Services Representative I directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Services Representative I may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Services Representative I works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Services Representative I typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Membership Services Representative I in Gastonia, NC

Career Path for Membership Services Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Membership Services Representative I, the upper level is Membership Services Representative II and then progresses to Membership Manager.

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Membership Services Representative I salary varies from city to city. Compared with national average salary of Membership Services Representative I, the highest Membership Services Representative I salary is in San Francisco, CA, where the Membership Services Representative I salary is 25.0% above. The lowest Membership Services Representative I salary is in Miami, FL, where the Membership Services Representative I salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Membership Services Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
38050
52413
43854

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
38360
53009
44345
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Membership Services Representative I in Gastonia, NC. The base salary for Membership Services Representative I ranges from $38,050 to $52,413 with the average base salary of $43,854. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $38,360 to $53,009 with the average total cash compensation of $44,345.
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38050
52413

 

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About Gastonia, North Carolina    Gastonia is the largest city in and county seat of Gaston County, North Carolina, United States. It is also the second largest satellite city of the C....More

Gastonia, North Carolina  area prices were up 1.5% from a year ago    View the Cost of Living in Gastonia, North Carolina

Membership Services Representative I Salary in popular cities: CharlotteRaleighGreensboro

Skills associated with Membership Services Representative I: Community Management, Outreach, Customer Service, Customer Insights ...More

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