As of December 01, 2024, the average annual pay of Office Manager in Scranton, PA is $81,485. While Salary.com is seeing that Office Manager salary in Scranton, PA can go up to $101,511 or down to $65,600, but most earn between $73,170 and $91,967. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Office Manager in the United States.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $97,217 | $8,101 | $1,870 | $47 |
| Average | $86,137 | $7,178 | $1,656 | $41 |
| 25th Percentile | $77,347 | $6,446 | $1,487 | $37 |
An entry-level Office Manager with under 1 year experience makes about $77,966. With less than 2 years of experience, a mid-level Office Manager makes around $78,336. After 2-4 years, the Office Manager pay rises to about $79,200. Those senior Office Manager with 5-8 years of experience earn roughly $80,188, and those Office Manager having 8 years or more experience are expected to earn about $82,142 on average.
| Levels | Salary |
|---|---|
| Entry Level Office Manager | $77,966 |
| Intermediate Level Office Manager | $78,336 |
| Senior Level Office Manager | $79,200 |
| Specialist Level Office Manager | $80,188 |
| Expert Level Office Manager | $82,142 |
| Entry Level | 9% |
| Mid Level | 9% |
| Senior Level | 8% |
| Top Level | 7% |
| Experienced | 5% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Administrative Support: Administrative support means technical assistance, studies, surveys, or securing volunteers to assist the department in fulfilling its administrative responsibilities.
Purchasing: Purchasing refers to a business or organization attempting to acquire goods or services to accomplish its goals. Although there are several organizations that attempt to set standards in the purchasing process, processes can vary greatly between organizations. Typically the word “purchasing” is not used interchangeably with the word “procurement”, since procurement typically includes expediting, supplier quality, and transportation and logistics (T&L) in addition to purchasing.
| Skill | Salary | Demand |
|---|---|---|
|
Consulting
|
$86,374 |
6%
|
|
Collaboration
|
$85,559 |
5%
|
|
Presentation
|
$85,559 |
5%
|
|
Patient Care
|
$84,745 |
4%
|
|
Business Administration
|
$84,745 |
4%
|
|
Catering
|
$84,745 |
4%
|
