How much does an Order Fulfillment Supervisor make in Boston, MA? The average Order Fulfillment Supervisor salary in Boston, MA is $83,678 as of February 26, 2024, but the range typically falls between $72,643 and $92,979. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Order Fulfillment Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Order Fulfillment Supervisor Salary $62,597 Boston,MA February 26, 2024
25th Percentile Order Fulfillment Supervisor Salary $72,643 Boston,MA February 26, 2024
50th Percentile Order Fulfillment Supervisor Salary $83,678 Boston,MA February 26, 2024
75th Percentile Order Fulfillment Supervisor Salary $92,979 Boston,MA February 26, 2024
90th Percentile Order Fulfillment Supervisor Salary $101,446 Boston,MA February 26, 2024
25% $72,643 10% $62,597 90% $101,446 75% $92,979 $83,678 50%(Median) Didn’t find job title? Click
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What skills does an Order Fulfillment Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Production Management: The process of managing the conversion of production inputs (raw materials, human resources, and capital) into production outputs (the goods that a company produces).

3.

ERP: Enterprise resource planning (ERP) refers to a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations.

Customer Service 12.26%
Production Management 2.3%
ERP 1.15%
Others 84.29%

Job Description for Order Fulfillment Supervisor

Order Fulfillment Supervisor supervises an order fulfillment team. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Supervisor trains and cross-trains team members. Monitors daily activities to ensure that accuracy, customer service, and quality standards are maintained. Additionally, Order Fulfillment Supervisor uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Monitors inventories to maintain appropriate levels of products. Troubleshoots and resolves workflow or systems issues. Requires a high school diploma or equivalent. Typically reports to a manager. The Order Fulfillment Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Order Fulfillment Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Order Fulfillment Supervisor in Boston, MA

Career Path for Order Fulfillment Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Order Fulfillment Supervisor, the upper level is Order Fulfillment Senior Supervisor and then progresses to Order Fulfillment Manager.

Those that have already made the climb...
Jeff Desroches, Executive Vice President, Chief Operations Officer
BJ's Wholesale Club Holdings, Inc., together with its subsidiaries, operates warehouse clubs on the eastern half of the United States. It provides perishable, general merchandise, gasoline, coupon books, promotions, and other ancillary services. The company sells its products through the websites BJs.com, BerkleyJensen... More
Fiscal Year Ended in 2022
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Order Fulfillment Supervisor salary varies from city to city. Compared with national average salary of Order Fulfillment Supervisor, the highest Order Fulfillment Supervisor salary is in San Francisco, CA, where the Order Fulfillment Supervisor salary is 25.0% above. The lowest Order Fulfillment Supervisor salary is in Miami, FL, where the Order Fulfillment Supervisor salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for an Order Fulfillment Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
72643
92979
83678

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
75998
99570
86928
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Order Fulfillment Supervisor in Boston, MA. The base salary for Order Fulfillment Supervisor ranges from $72,643 to $92,979 with the average base salary of $83,678. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $75,998 to $99,570 with the average total cash compensation of $86,928.
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Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

72643
92979

 

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How much should you be paid?

About Boston, Massachusetts    Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts  area prices were up 2.5% from a year ago    View the Cost of Living in Boston, Massachusetts

Order Fulfillment Supervisor Salary in popular cities: WorcesterSpringfieldLowell

Skills associated with Order Fulfillment Supervisor: Customer Relationship Management (CRM) software, Expediting, Troubleshooting, Escalation Management ...More

Recently searched related titles: Service Delivery Coordinator, Order Management Supervisor

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Salary estimation for Order Fulfillment Supervisor at companies like : llc5700 & 5720 Stoneridge Drive Holdings LLC, District of Columbia Historic Preservation Review Board, Ca Lgs Laboratories Inc

Jobs with a similar salary range to Order Fulfillment Supervisor : Fulfillment Team Lead