How much does an Outbound Contact Center Supervisor I make in the United States? The average Outbound Contact Center Supervisor I salary in the United States is $46,413 as of April 26, 2022, but the range typically falls between $37,900 and $57,282. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Outbound Contact Center Supervisor I supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor I is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor I typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2022 Salary.com)... View full job description
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationAssociates | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
Job Title Inbound Contact Center Supervisor I | Experience 2 + | EducationBachelors | Salary Compared to This Job |
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Skills associated with Outbound Contact Center Supervisor I: Service Desk Management, Customer Relationship Management (CRM) software, Service Operations, Customer Service Help Desk Software ...More
Salary estimation for Outbound Contact Center Supervisor I at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, MANNATECH INC
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