Outbound Contact Center Supervisor I Salary in the United States

How much does an Outbound Contact Center Supervisor I make in the United States? The average Outbound Contact Center Supervisor I salary in the United States is $44,213 as of September 26, 2019, but the range typically falls between $36,105 and $54,559. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Skills Associated with Outbound Contact Center Supervisor I: Service Operations, Service Management, Customer Relationship Management (CRM) software, Service Desk Management ...More

Salary estimation for Outbound Contact Center Supervisor I at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

Outbound Contact Center Supervisor I supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor I is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor I typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
36105
54559
44213

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
38482
58657
46696
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Contact Center Supervisor I in the United States. The base salary for Outbound Contact Center Supervisor I ranges from $36,105 to $54,559 with the average base salary of $44,213. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $38,482 to $58,657 with the average total cash compensation of $46,696.
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36105
54559

 

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Patricia B. Prichep , Senior Vice President of Operations and Secretary
CEL-SCI CORP
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2018
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Outbound Contact Center Supervisor I Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%