Outbound Contact Center Supervisor I Salary in Delaware

How much does an Outbound Contact Center Supervisor I make in Delaware? The average Outbound Contact Center Supervisor I salary in Delaware is $46,705 as of January 20, 2020, but the range typically falls between $38,142 and $57,634. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $38,142 10% $30,347 90% $67,585 75% $57,634 $46,705 50%(Median)
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Job Description

Outbound Contact Center Supervisor I supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor I is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor I typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $47,363 Date Updated January 20, 2020
Location Delaware City, DE Avg. Salary $47,381 Date Updated January 20, 2020
Location Harrington, DE Avg. Salary $47,461 Date Updated January 20, 2020
Location Lewes, DE Avg. Salary $47,461 Date Updated January 20, 2020
Location Middletown, DE Avg. Salary $47,271 Date Updated January 20, 2020
Location Milford, DE Avg. Salary $47,461 Date Updated January 20, 2020
Location Rehoboth Beach, DE Avg. Salary $47,553 Date Updated January 20, 2020
Location Seaford, DE Avg. Salary $46,482 Date Updated January 20, 2020
Location Smyrna, DE Avg. Salary $47,292 Date Updated January 20, 2020
Location Bethany Beach, DE Avg. Salary $47,553 Date Updated January 20, 2020
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