How much does an Outbound Contact Center Supervisor I make in Jefferson, CO? The average Outbound Contact Center Supervisor I salary in Jefferson, CO is $44,865 as of January 20, 2020, but the range typically falls between $36,640 and $55,365. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Outbound Contact Center Supervisor I supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor I is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor I typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)
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Fiscal Year Ended in 2018
What does an Outbound Contact Center Supervisor I do?
Outbound Contact Center Supervisor I in Indianapolis, IN
Responds to escalated customer issues in an appropriate, professional manner striving to resolve the issue to the customer's satisfaction while ensuring the company's best interests.
July 09, 2019
Manage daily operation of contact center to include the development, analyses and implementation of company directives.
August 16, 2019
Creates and maintains a high quality work environment.
Jefferson is an unincorporated community and a U.S. Post Office in Park County, Colorado, United States. It is located the northern end of South Park, along U.S. Route 285, approximately 15 miles (24 km) northeast of Fairplay, at the western foot of Kenosha Pass. It lies 6 miles (10 km) from Como, 23 miles (37 km) from Bailey, and 37 miles (60 km) from Breckenridge. The town consists largely of a strip of retail businesses along U.S. Route 285, as well as a small unpaved grid of houses and trailers on the south side of the highway. The most notable landmarks in town are a historic one-room ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Contact Center Supervisor I in Jefferson, CO. The base salary for Outbound Contact Center Supervisor I ranges from $36,640 to $55,365 with the average base salary of $44,865. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,051 to $59,528 with the average total cash compensation of $47,387.