How much does an Outbound Contact Center Supervisor II make in Bakersfield, CA? The average Outbound Contact Center Supervisor II salary in Bakersfield, CA is $63,558 as of May 28, 2020, but the range typically falls between $56,963 and $74,908. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Outbound Contact Center Supervisor II
Outbound Contact Center Supervisor II supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor II is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor II typically reports to a manager or head of a unit/department. The Outbound Contact Center Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Outbound Contact Center Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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Bakersfield is a city in and the county seat of Kern County, California, United States. It covers about 151 sq mi (390 km2) near the southern end of the San Joaquin Valley and the Central Valley region. Bakersfield's population is around 380,000, making it the 9th-most populous city in California and the 52nd-most populous city in the nation. The Bakersfield–Delano Metropolitan Statistical Area, which includes all of Kern County, had a 2010 census population of 839,631, making it the 62nd-largest metropolitan area in the United States. The more built-up urban area that includes Bakersfield and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Contact Center Supervisor II in Bakersfield, CA. The base salary for Outbound Contact Center Supervisor II ranges from $56,963 to $74,908 with the average base salary of $63,558. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $57,831 to $78,601 with the average total cash compensation of $65,475.