Outbound Contact Center Supervisor II Salary in Delaware

How much does an Outbound Contact Center Supervisor II make in Delaware? The average Outbound Contact Center Supervisor II salary in Delaware is $61,688 as of January 20, 2020, but the range typically falls between $55,303 and $72,710. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $55,303 10% $49,490 90% $82,746 75% $72,710 $61,688 50%(Median)
Change Search Criteria

Job Description

Outbound Contact Center Supervisor II supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor II is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor II typically reports to a manager or head of a unit/department. The Outbound Contact Center Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Outbound Contact Center Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Outbound Contact Center Supervisor II.

Select a city to view specific salary and bonus information for Outbound Contact Center Supervisor II

Loading results...
Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $62,557 Date Updated January 20, 2020
Location Delaware City, DE Avg. Salary $62,581 Date Updated January 20, 2020
Location Harrington, DE Avg. Salary $62,687 Date Updated January 20, 2020
Location Lewes, DE Avg. Salary $62,687 Date Updated January 20, 2020
Location Middletown, DE Avg. Salary $62,436 Date Updated January 20, 2020
Location Milford, DE Avg. Salary $62,687 Date Updated January 20, 2020
Location Rehoboth Beach, DE Avg. Salary $62,809 Date Updated January 20, 2020
Location Seaford, DE Avg. Salary $61,394 Date Updated January 20, 2020
Location Smyrna, DE Avg. Salary $62,463 Date Updated January 20, 2020
Location Bethany Beach, DE Avg. Salary $62,809 Date Updated January 20, 2020
Job Openings for Outbound Contact Center Supervisor II in Delaware
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst