How much does an Outbound Contact Center Supervisor II make in Georgiana, AL? The average Outbound Contact Center Supervisor II salary in Georgiana, AL is $54,864 as of April 26, 2022, but the range typically falls between $49,189 and $64,666. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Outbound Contact Center Supervisor II
Outbound Contact Center Supervisor II supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor II is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor II typically reports to a manager or head of a unit/department. The Outbound Contact Center Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Outbound Contact Center Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2022 Salary.com)... View full job description
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Fiscal Year Ended in 2020
What does an Outbound Contact Center Supervisor II do?
Outbound Contact Center Supervisor II in Champaign, IL
Does the team assignment for the agent/supervisor include the CSQ's involved? That may be your issue.
Georgiana is a town in Butler County, Alabama, United States. As of the 2010 census, the population of the town was 1,738.
Georgiana is located in southern Butler County at 31°38'24.313" North, 86°44'21.991" West (31.640087, -86.739442). Interstate 65 passes to the northwest of the town, with access from exit 114 (State Route 106). U.S. Route 31 (Mobile Road) passes through the east side of the town, leading north 16 miles (26 km) to Greenville, the county seat. Via I-65, it is 58 miles (93 km) north to Montgomery, the state capital, and 110 miles (180 km) southwest to Mobile.
According to the...
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Contact Center Supervisor II in Georgiana, AL. The base salary for Outbound Contact Center Supervisor II ranges from $49,189 to $64,666 with the average base salary of $54,864. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $49,933 to $67,854 with the average total cash compensation of $56,529.