How much does an Outbound Contact Center Supervisor make in Murrieta, CA? The average Outbound Contact Center Supervisor salary in Murrieta, CA is $69,540 as of February 26, 2024, but the range typically falls between $59,377 and $85,499. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Outbound Contact Center Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Outbound Contact Center Supervisor Salary $50,124 Murrieta,CA February 26, 2024
25th Percentile Outbound Contact Center Supervisor Salary $59,377 Murrieta,CA February 26, 2024
50th Percentile Outbound Contact Center Supervisor Salary $69,540 Murrieta,CA February 26, 2024
75th Percentile Outbound Contact Center Supervisor Salary $85,499 Murrieta,CA February 26, 2024
90th Percentile Outbound Contact Center Supervisor Salary $100,030 Murrieta,CA February 26, 2024
25% $59,377 10% $50,124 90% $100,030 75% $85,499 $69,540 50%(Median) Didn’t find job title? Click
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Check out Outbound Contact Center Supervisor jobs in Murrieta, California

Contact Center Supervisor

First City Credit Union - Altadena, CA

Outbound Call Center Representative

The Federal Savings Bank - Clifton Park, NY

Contact Center Supervisor

Serenity Healthcare - Fort Worth, TX

What skills does an Outbound Contact Center Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Logistics: In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.

3.

Critical Care: Critical care is sometimes referred as intensive care. Intensive care medicine, or critical care medicine, is a branch of medicine concerned with the diagnosis and management of life-threatening conditions that may require sophisticated life support and intensive monitoring. An intensivist is a physician who specializes in the care of critically ill patients, most often in the intensive care unit (ICU). Intensivists can be internists or internal medicine sub-specialists (most often pulmonologists), anesthesiologists, emergency medicine physicians, pediatricians (including neonatologists), or surgeons who have completed a fellowship in critical care medicine.

Leadership 0.1%
Logistics 0.01%
Critical Care 0.04%
Others 99.85%

Job Description for Outbound Contact Center Supervisor

Outbound Contact Center Supervisor supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Additionally, Outbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Outbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Outbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Outbound Contact Center Supervisor in Murrieta, CA

Career Path for Outbound Contact Center Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Outbound Contact Center Supervisor, the upper level is Outbound Contact Center Senior Supervisor and then progresses to Outbound Contact Center Manager.

Those that have already made the climb...
Peter Castle, Chief Operating Officer
Vaso Corporation, together with its subsidiaries, operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed... More
Fiscal Year Ended in 2021
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Outbound Contact Center Supervisor salary varies from city to city. Compared with national average salary of Outbound Contact Center Supervisor, the highest Outbound Contact Center Supervisor salary is in San Francisco, CA, where the Outbound Contact Center Supervisor salary is 25.0% above. The lowest Outbound Contact Center Supervisor salary is in Miami, FL, where the Outbound Contact Center Supervisor salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for an Outbound Contact Center Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
59377
85499
69540

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
71301
109437
87701
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Contact Center Supervisor in Murrieta, CA. The base salary for Outbound Contact Center Supervisor ranges from $59,377 to $85,499 with the average base salary of $69,540. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $71,301 to $109,437 with the average total cash compensation of $87,701.
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For a real-time salary target, tell us more about your role in the four categories below.

59377
85499

 

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About Murrieta, California    Murrieta is a city in southwestern Riverside County, California, United States. The population of Murrieta was 103,466 at the 2010 census. Murrieta ex....More

Murrieta, California  area prices were up 3.0% from a year ago    View the Cost of Living in Murrieta, California

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