Outbound Contact Center Supervisor III Salary in the United States
How much does an Outbound Contact Center Supervisor III make hourly in the United States? The average hourly wage for an Outbound Contact Center Supervisor III in the United States is $39 as of September 26, 2019, but the range typically falls between $34 and $45. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Skills Associated with Outbound Contact Center Supervisor III: Service Operations, Service Management, Service Desk Management, VoIP Software ...More
Salary estimation for Outbound Contact Center Supervisor III at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC
Job Description
Outbound Contact Center Supervisor III supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor III is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor III typically reports to a manager or head of a unit/department. The Outbound Contact Center Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Outbound Contact Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)
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Outbound Contact Center Supervisor III Pay Difference by Location
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| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationAssociates | Salary Compared to This Job |
| Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
| Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
| Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
| Job Title Inbound Contact Center Supervisor I | Experience 2 + | EducationBachelors | Salary Compared to This Job |
- Outbound Contact Center Supervisor III Salaries with a High School Diploma or Technical Certificate
- Outbound Contact Center Supervisor III Salaries with an Associate's Degree
- Outbound Contact Center Supervisor III Salaries with a Bachelor's Degree
- Outbound Contact Center Supervisor III Salaries with a Master's Degree or MBA
- Outbound Contact Center Supervisor III Salaries with a JD, MD, PhD or Equivalent