Answer telephones, takes complete and accurate message and relays information to appropriate party to support operational aspects of patient care.
July 25, 2019
Communicate effectively to patients, peers and site leadership.
July 31, 2019
Requires general knowledge of the customer encounter process which may include scheduling, registration, contract requirements, financial guidelines, coordination of services and billing process in terms of what and how work is to be done as well as why it is done while maintaining exceptional patient experience.
August 06, 2019