How much does a Patient Experience Manager make in San Francisco, CA? The average Patient Experience Manager salary in San Francisco, CA is $167,242 as of February 26, 2024, but the range typically falls between $144,297 and $196,658. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Patient Experience Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Patient Experience Manager Salary $123,406 San Francisco,CA February 26, 2024
25th Percentile Patient Experience Manager Salary $144,297 San Francisco,CA February 26, 2024
50th Percentile Patient Experience Manager Salary $167,242 San Francisco,CA February 26, 2024
75th Percentile Patient Experience Manager Salary $196,658 San Francisco,CA February 26, 2024
90th Percentile Patient Experience Manager Salary $223,440 San Francisco,CA February 26, 2024
25% $144,297 10% $123,406 90% $223,440 75% $196,658 $167,242 50%(Median) Didn’t find job title? Click
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What skills does a Patient Experience Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Hospice Care: Hospice care is a type of care and philosophy of care that focuses on the palliation of a chronically ill, terminally ill or seriously ill patient's pain and symptoms, and attending to their emotional and spiritual needs. In Western society, the concept of hospice has been evolving in Europe since the 11th century. Then, and for centuries thereafter in Roman Catholic tradition, hospices were places of hospitality for the sick, wounded, or dying, as well as those for travelers and pilgrims. The modern concept of hospice includes palliative care for the incurably ill given in such institutions as hospitals or nursing homes, but also care provided to those who would rather spend their last months and days of life in their own homes. The first modern hospice care was created by Cicely Saunders in 1967. In the United States the term is largely defined by the practices of the Medicare system and other health insurance providers, which make hospice care available, either in an inpatient facility or at the patient's home, to patients with a terminal prognosis who are medically certified at hospice onset to have less than six months to live. According to the NHPCO [National Hospice and Palliative Care Organization] 2012 report on facts and figures of Hospice care, 66.4% received care in their place of residence and 26.1% in a Hospice inpatient facility. In the late 1970s the U.S. government began to view hospice care as a humane care option for the terminally ill. In 1982 Congress initiated the creation of the Medicare Hospice Benefit which became permanent in 1986. In 1993, President Clinton installed hospice as a guaranteed benefit and an accepted component of health care provisions. Outside the United States, the term hospice tends to be primarily associated with the particular buildings or institutions that specialize in such care (although so-called "hospice at home" services may also be available).[citation needed] Outside the United States such institutions may similarly provide care mostly in an end-of-life setting, but they may also be available for patients with other specific palliative care needs. Hospice care also involves assistance for patients’ families to help them cope with what is happening and provide care and support to keep the patient at home. Although the movement has met with some resistance, hospice has rapidly expanded through the United Kingdom, the United States and elsewhere.

3.

HIPAA: The Health Insurance Portability and Accountability Act of 1996 is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.

Leadership 8.37%
Hospice Care 2.02%
HIPAA 0.89%
Others 88.72%

Job Description for Patient Experience Manager

Patient Experience Manager manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Experience Manager collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Experience Manager coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Experience Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Experience Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Patient Experience Manager in San Francisco, CA

Career Path for Patient Experience Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Patient Experience Manager, the first career path typically progresses to Chief Patient Experience Officer.

Those that have already made the climb...
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Fiscal Year Ended in 2022
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Patient Experience Manager salary varies from city to city. Compared with national average salary of Patient Experience Manager, the highest Patient Experience Manager salary is in San Francisco, CA, where the Patient Experience Manager salary is 25.0% above. The lowest Patient Experience Manager salary is in Miami, FL, where the Patient Experience Manager salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Patient Experience Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
144297
196658
167242

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
146784
204079
172060
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Patient Experience Manager in San Francisco, CA. The base salary for Patient Experience Manager ranges from $144,297 to $196,658 with the average base salary of $167,242. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $146,784 to $204,079 with the average total cash compensation of $172,060.
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144297
196658

 

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About San Francisco, California    San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of ....More

San Francisco, California  area prices were up 4.5% from a year ago    View the Cost of Living in San Francisco, California

Patient Experience Manager Salary in popular cities: Los AngelesSan DiegoSan Jose

Skills associated with Patient Experience Manager: Change Management, Data Collection, Project Management, Staff Coaching/Training ...More

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