Provides Tier I support to users by researching, diagnosing, and resolving technical problems involving both business and IT related technical issues with end-user computer technology.
January 29, 2020
Install new computers per the Life Cycle Replacement Policy.
February 28, 2020
Provide Local Touch Labor Services to include installation, troubleshooting, repairing, and software updates, security updates, vendor patches (service packs, service releases), etc.
March 18, 2020