How much does a Regional Customer Service Manager make in Brockton, MA? The average Regional Customer Service Manager salary in Brockton, MA is $138,642 as of June 28, 2020, but the range typically falls between $125,099 and $156,366. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $125,099 10% $112,769 90% $172,502 75% $156,366 $138,642 50%(Median)
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Job Description for Regional Customer Service Manager

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)... View full job description

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Average Base Salary

Core compensation

 
 
 
125099
156366
138642

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
137397
194090
170515
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Regional Customer Service Manager in Brockton, MA. The base salary for Regional Customer Service Manager ranges from $125,099 to $156,366 with the average base salary of $138,642. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $137,397 to $194,090 with the average total cash compensation of $170,515.
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125099
156366

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Regional Customer Service Manager Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Regional Customer Service Manager: Sales Management, Performance Metrics, Service Request Management Process, Service Operations ...More

Salary estimation for Regional Customer Service Manager at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO Corp