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How much does a Retail Store Customer Service Representative make?

As of December 01, 2024, the average annual pay of Retail Store Customer Service Representative in New York, NY is $35,005. While Salary.com is seeing that Retail Store Customer Service Representative salary in New York, NY can go up to $43,089 or down to $29,896, but most earn between $32,331 and $39,236. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Retail Store Customer Service Representative in the United States.

Retail Store Customer Service Representative Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $33,593 $2,799 $646 $16
Average $29,970 $2,497 $576 $14
25th Percentile $27,680 $2,307 $532 $13

Average Salary

25% $32,331 10% $29,896 90% $43,089 75% $39,236 $35,005 50%(Median) Didn’t find job title? Click
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View Retail Store Customer Service Representative Salary by Hour, Week, Month, Year

Salary.com provides you with accurate and diversified Retail Store Customer Service Representative salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Retail Store Customer Service Representative hourly pay, weekly pay, monthly pay and so on.

Last Updated on December 01, 2024
Last Updated on December 01, 2024
Levels Salary
Entry Level Retail Store Customer Service Representative $34,363
Intermediate Level Retail Store Customer Service Representative $34,762
Senior Level Retail Store Customer Service Representative $35,910
Specialist Level Retail Store Customer Service Representative $36,915
Expert Level Retail Store Customer Service Representative $37,040
$34,363 0 yr
$34,762 < 2 yrs
$35,910 2-4 yrs
$36,915 5-8 yrs
$37,040 > 8 yrs
Last Updated on December 01, 2024
Entry Level 15%
Mid Level 16%
Senior Level 20%
Top Level 23%
Experienced 24%
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Last Updated on December 01, 2024

Job Openings of Retail Store Customer Service Representative

Salary.com job board provides millions of Retail Store Customer Service Representative information for you to search for. Click on search button below to see Retail Store Customer Service Representative job openings or enter a new job title here.

Cost of Living In New York, NY

Cost of Living in New York , NY is
77.0% Higher
than the National Average
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Best-Paid Skills and Qualifications for Retail Store Customer Service Representative

What skills does a Retail Store Customer Service Representative need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Product Quality: Product quality refers to how well a product satisfies customer needs, serves its purpose and meets industry standards. When evaluating product quality, businesses consider several key factors, including whether a product solves a problem, works efficiently or suits customers' purposes.

3.

Container: Container is an object used for or capable of holding, esp for transport or storage, such as a carton, box, etc.

Customer Service 26.32%
Product Quality 1.81%
Container 1.02%
Others 70.85%
View as Table
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Retail Store Customer Service Representative higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Delegation, you can get a 29% salary raise. If you are good at Building Relationships, your salary will increase by 25%. If you are expert in Gathering Information, your salary will rise by 23%.
Skill Salary Demand
Delegation
$45,156
29%
Building Relationships
$43,756
25%
Gathering Information
$43,056
23%
Listening
$41,305
18%
Written Communication
$40,605
16%
Store Management
$38,855
11%
Last Updated on December 01, 2024

About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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The average salary for a Retail Store Customer Service Representative is $35,005 per year in New York, NY, updated at December 01, 2024.
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