How much does a Sales Support Representative II make in Worcester, MA? The average Sales Support Representative II salary in Worcester, MA is $77,575 as of March 26, 2024, but the range typically falls between $68,757 and $87,890. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Sales Support Representative II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Sales Support Representative II Salary $60,729 Worcester,MA March 26, 2024
25th Percentile Sales Support Representative II Salary $68,757 Worcester,MA March 26, 2024
50th Percentile Sales Support Representative II Salary $77,575 Worcester,MA March 26, 2024
75th Percentile Sales Support Representative II Salary $87,890 Worcester,MA March 26, 2024
90th Percentile Sales Support Representative II Salary $97,280 Worcester,MA March 26, 2024
25% $68,757 10% $60,729 90% $97,280 75% $87,890 $77,575 50%(Median) Didn’t find job title? Click
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What skills does a Sales Support Representative II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Logistics: In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.

3.

Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.

Customer Service 14.24%
Logistics 1.21%
Billing 1.61%
Others 82.94%

Job Description for Sales Support Representative II

Sales Support Representative II provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Being a Sales Support Representative II generates reports on sales targets, activity, and other related metrics. Coordinates customer and prospect meetings and events. Additionally, Sales Support Representative II prepares presentation materials and exhibits. Trains and supports the sales team on systems, processes, and procedures. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor or team leader. The Sales Support Representative II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Sales Support Representative II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Sales Support Representative II in Worcester, MA

Career Path for Sales Support Representative II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Sales Support Representative II, the first career path typically starts with a Sales Support Representative III position, and then progresses to Sales Support Representative IV.

Additionally, the second career path typically starts with a Technical Sales Support Specialist III position, and then progresses to Technical Sales Support Specialist IV.

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Sales Support Representative II salary varies from city to city. Compared with national average salary of Sales Support Representative II, the highest Sales Support Representative II salary is in San Francisco, CA, where the Sales Support Representative II salary is 25.0% above. The lowest Sales Support Representative II salary is in Miami, FL, where the Sales Support Representative II salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Sales Support Representative II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
68757
87890
77575

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
71214
93810
81331
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Sales Support Representative II in Worcester, MA. The base salary for Sales Support Representative II ranges from $68,757 to $87,890 with the average base salary of $77,575. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $71,214 to $93,810 with the average total cash compensation of $81,331.
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How much should you be paid?

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68757
87890

 

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How much should you be paid?

About Worcester, Massachusetts    Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. ....More

Worcester, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Worcester, Massachusetts

Sales Support Representative II Salary in popular cities: BostonSpringfieldLowell

Skills associated with Sales Support Representative II: Customer Relationship Management (CRM) software, RFP (Request For Proposal), General Data Analysis Software, Order Management ...More

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