Help Desk Support, Sr. Salaries in Canada
Alternate Job Titles: Help Desk Senior Technician, Help Desk Technician III, Help Desk Tier 3 Specialist, IT End User Support Senior Specialist, User Problem Support Senior Specialist
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How much does a Help Desk Support, Sr. in Canada make? The median annual Help Desk Support, Sr. salary in Canada is C$76,290, as of December 28, 2020, with a range usually between C$67,182-C$87,815 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Help Desk Support, Sr. may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Support, Sr. in Canada.
This chart describes the expected percentage of people who perform the job of Help Desk Support, Sr. that make less than that annual salary. For example the median expected annual pay for a typical Help Desk Support, Sr. in Canada is C$76,290, so 50% of the people who perform the job of Help Desk Support, Sr. in Canada are expected to make less than C$76,290.
Source: HR Reported data as of December 28, 2020
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This chart describes the expected percentage of people who perform the job of Help Desk Support, Sr. in , that make less than that salary. For example 50% of the people who perform the job of Help Desk Support, Sr. in are expected to make less than the median.
Source: HR Reported data as of December 28, 2020
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Provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience. View full job description
View IT - All Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Help Desk Support, Sr. Salaries with a High School Diploma or Technical Certificate
- Help Desk Support, Sr. Salaries with an Associate's Degree
- Help Desk Support, Sr. Salaries with a Bachelor's Degree
- Help Desk Support, Sr. Salaries with a Master's Degree or MBA
- Help Desk Support, Sr. Salaries with a JD, MD, PhD or Equivalent
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- Aerospace & Defense ,
- Biotechnology ,
- Business Services ,
- Chemicals ,
- Construction ,
- Edu., Gov't. & Nonprofit ,
- Energy & Utilities ,
- Financial Services ,
- Healthcare ,
- Hospitality & Leisure ,
- Insurance ,
- Internet ,
- Media ,
- MFG Durable ,
- MFG Nondurable ,
- Pharmaceuticals ,
- Retail & Wholesale ,
- Software & Networking ,
- Telecom ,
- Transportation