Nova Scotia Technical Customer Support Specialist IV Salaries

    • How much does a Technical Customer Support Specialist IV make in Nova Scotia? Nova Scotia Technical Customer Support Specialist IV salaries vary greatly from town to town. See below for Technical Customer Support Specialist IV salaries, bonus and benefits information for 1 city in the Nova Scotia area.

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Technical Customer Support Specialist IV's Annual Base Salary
Job Title Salary Location Date Updated
Technical Customer Support Specialist IV C$100,416 Halifax, NS March 27, 2024
Job Openings for Technical Customer Support Specialist IV in Nova Scotia
    • Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience.

      Alternate Job Titles:
      Categories: Customer Services , Retail/Wholesale , Sales