How much does a Technical Support Representative I make in Brockton, MA? The average Technical Support Representative I salary in Brockton, MA is $40,073 as of June 28, 2020, but the range typically falls between $34,552 and $50,437. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $34,552 10% $29,525 90% $59,873 75% $50,437 $40,073 50%(Median)
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Job Description for Technical Support Representative I

Technical Support Representative I provides basic technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative I provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative I possesses a basic understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Technical Support Representative I in Brockton, MA
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Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2019
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Average Base Salary

Core compensation

 
 
 
34552
50437
40073

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
34963
51897
40794
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Representative I in Brockton, MA. The base salary for Technical Support Representative I ranges from $34,552 to $50,437 with the average base salary of $40,073. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $34,963 to $51,897 with the average total cash compensation of $40,794.
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34552
50437

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Technical Support Representative I Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Technical Support Representative I: Remote Support, Customer Relationship Management (CRM) software, Technical Support, Product Support ...More

Recently searched related titles: Technical Assistant

Salary estimation for Technical Support Representative I at companies like : AXIM BIOTECHNOLOGIES, INC., CEL SCI CORP, MANNATECH INC

Jobs with a similar salary range to Technical Support Representative I : Customer Support Coordinator, Customer Support Specialist, Appeals Support