Technical Support Representative I Salaries in Canada
Alternate Job Titles: Technical Support Specialist, Entry, Technical Support- Tier 1
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How much does a Technical Support Representative I in Canada make? The median annual Technical Support Representative I salary in Canada is C$44,989, as of December 28, 2020, with a range usually between C$32,492-C$55,956 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Support Representative I may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Support Representative I in Canada.
This chart describes the expected percentage of people who perform the job of Technical Support Representative I that make less than that annual salary. For example the median expected annual pay for a typical Technical Support Representative I in Canada is C$44,989, so 50% of the people who perform the job of Technical Support Representative I in Canada are expected to make less than C$44,989.
Source: HR Reported data as of December 28, 2020
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This chart describes the expected percentage of people who perform the job of Technical Support Representative I in , that make less than that salary. For example 50% of the people who perform the job of Technical Support Representative I in are expected to make less than the median.
Source: HR Reported data as of December 28, 2020
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Provides basic technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma. Typically reports to a supervisor or manager. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
Industries:
Aerospace & Defense , Biotechnology , Business Services , Chemicals , Construction , Edu., Gov't. & Nonprofit , Energy & Utilities , Financial Services , Healthcare , Hospitality & Leisure , Insurance , Internet , Media , MFG Durable , MFG Nondurable , Pharmaceuticals , Retail & Wholesale , Software & Networking , Telecom , Transportation
Similar Job Titles:
Customer Service Representative I , Safety Representative I , Sales Representative I , Sales Support Representative I , Sales Support Representative IV , Technical Librarian I , Technical Sales Support Specialist I , Technical Support Analyst I
Level of Education:
Technical Support Representative I Salaries with No Diploma , Technical Support Representative I Salaries with a High School Diploma or Technical Certificate , Technical Support Representative I Salaries with an Associate's Degree , Technical Support Representative I Salaries with a Bachelor's Degree , Technical Support Representative I Salaries with a Master's Degree or MBA , Technical Support Representative I Salaries with a JD, MD, PhD or Equivalent
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- Technical Support Representative I Salaries with No Diploma
- Technical Support Representative I Salaries with a High School Diploma or Technical Certificate
- Technical Support Representative I Salaries with an Associate's Degree
- Technical Support Representative I Salaries with a Bachelor's Degree
- Technical Support Representative I Salaries with a Master's Degree or MBA
- Technical Support Representative I Salaries with a JD, MD, PhD or Equivalent
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- Aerospace & Defense ,
- Biotechnology ,
- Business Services ,
- Chemicals ,
- Construction ,
- Edu., Gov't. & Nonprofit ,
- Energy & Utilities ,
- Financial Services ,
- Healthcare ,
- Hospitality & Leisure ,
- Insurance ,
- Internet ,
- Media ,
- MFG Durable ,
- MFG Nondurable ,
- Pharmaceuticals ,
- Retail & Wholesale ,
- Software & Networking ,
- Telecom ,
- Transportation