Prince Edward Island Technical Support Representative I Salaries
How much does a Technical Support Representative I make in Prince Edward Island? Prince Edward IslandTechnical Support Representative I salaries vary greatly from town to town. See below for Technical Support Representative I salaries, bonus and benefits information for 1 city in the Prince Edward Island area.
Technical Support Representative I's Annual Base Salary
Provides basic technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma. Typically reports to a supervisor or manager. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.