Technical Support Representative II Salary in Delaware

How much does a Technical Support Representative II make in Delaware? The average Technical Support Representative II salary in Delaware is $47,614 as of January 20, 2020, but the range typically falls between $39,699 and $56,338. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $39,699 10% $32,493 90% $64,281 75% $56,338 $47,614 50%(Median)
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Job Description

Technical Support Representative II provides moderately complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative II provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative II possesses a strong understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Technical Support Representative II typically requires 1-3 years of related experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $48,285 Date Updated January 20, 2020
Location Delaware City, DE Avg. Salary $48,303 Date Updated January 20, 2020
Location Harrington, DE Avg. Salary $48,385 Date Updated January 20, 2020
Location Lewes, DE Avg. Salary $48,385 Date Updated January 20, 2020
Location Middletown, DE Avg. Salary $48,191 Date Updated January 20, 2020
Location Milford, DE Avg. Salary $48,385 Date Updated January 20, 2020
Location Rehoboth Beach, DE Avg. Salary $48,479 Date Updated January 20, 2020
Location Seaford, DE Avg. Salary $47,387 Date Updated January 20, 2020
Location Smyrna, DE Avg. Salary $48,212 Date Updated January 20, 2020
Location Bethany Beach, DE Avg. Salary $48,479 Date Updated January 20, 2020
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