Technical Support Representative II Salary in Illinois

How much does a Technical Support Representative II make in Illinois? The average Technical Support Representative II salary in Illinois is $46,141 as of August 27, 2019, but the range typically falls between $38,474 and $54,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Illinois

About Illinois    Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More

Skills Associated with Technical Support Representative II: Tier 2 Support, Product Support, Technical Support, Customer Relationship Management (CRM) software ...More

Popular jobs: Physical Therapist, Actuary I, Aerospace Engineer I

Salary estimation for Technical Support Representative II at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN, INC., KOSMOS ENERGY LTD

Jobs with a similar salary range to Technical Support Representative II : Desktop Support Specialist, Buyer Support Specialist, Client Support Specialist

Job Description

Technical Support Representative II provides moderately complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative II provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative II possesses a strong understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Technical Support Representative II typically requires 1-3 years of related experience. (Copyright 2019 Salary.com)

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Location Avg. Salary Date Updated
Location Cicero, IL Avg. Salary $47,623 Date Updated August 27, 2019
Location Mount Prospect, IL Avg. Salary $47,462 Date Updated August 27, 2019
Location Abingdon, IL Avg. Salary $42,582 Date Updated August 27, 2019
Location Adair, IL Avg. Salary $43,126 Date Updated August 27, 2019
Location Addieville, IL Avg. Salary $43,876 Date Updated August 27, 2019
Location Addison, IL Avg. Salary $47,462 Date Updated August 27, 2019
Location Akin, IL Avg. Salary $42,195 Date Updated August 27, 2019
Location Albany, IL Avg. Salary $41,763 Date Updated August 27, 2019
Location Albers, IL Avg. Salary $43,876 Date Updated August 27, 2019
Location Albion, IL Avg. Salary $41,257 Date Updated August 27, 2019
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