Technical Support Representative II Salary in Michigan

How much does a Technical Support Representative II make in Michigan? The average Technical Support Representative II salary in Michigan is $44,964 as of August 27, 2019, but the range typically falls between $37,493 and $53,207. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Michigan

About Michigan    Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th par....More

Skills Associated with Technical Support Representative II: Tier 2 Support, Product Support, Technical Support, Customer Relationship Management (CRM) software ...More

Popular jobs: Physical Therapist, Actuary I, Aerospace Engineer I

Salary estimation for Technical Support Representative II at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN, INC., KOSMOS ENERGY LTD

Jobs with a similar salary range to Technical Support Representative II : Desktop Support Specialist, Buyer Support Specialist, Client Support Specialist

Job Description

Technical Support Representative II provides moderately complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative II provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative II possesses a strong understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Technical Support Representative II typically requires 1-3 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Technical Support Representative II.

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Location Avg. Salary Date Updated
Location Taylor, MI Avg. Salary $45,961 Date Updated August 27, 2019
Location Acme, MI Avg. Salary $42,294 Date Updated August 27, 2019
Location Ada, MI Avg. Salary $43,836 Date Updated August 27, 2019
Location Addison, MI Avg. Salary $45,642 Date Updated August 27, 2019
Location Adrian, MI Avg. Salary $44,791 Date Updated August 27, 2019
Location Afton, MI Avg. Salary $41,472 Date Updated August 27, 2019
Location Ahmeek, MI Avg. Salary $42,475 Date Updated August 27, 2019
Location Akron, MI Avg. Salary $41,520 Date Updated August 27, 2019
Location Alanson, MI Avg. Salary $41,472 Date Updated August 27, 2019
Location Alba, MI Avg. Salary $41,472 Date Updated August 27, 2019
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