British Columbia Technical Support Representative III Salaries

    • How much does a Technical Support Representative III make in British Columbia? British Columbia Technical Support Representative III salaries vary greatly from town to town. See below for Technical Support Representative III salaries, bonus and benefits information for 2 cities in the British Columbia area.
Technical Support Representative III's Annual Base Salary
Job Title Salary Location Date Updated
Technical Support Representative III C$60,173 Vancouver, BC December 26, 2019
Technical Support Representative III C$58,775 Victoria, BC December 26, 2019
    • Provides complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. May supervise and guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Requires a high school diploma. Typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience.

      Alternate Job Titles: Technical Support - Tier 3,Technical Support Specialist, Senior
      Categories: Customer Services