How much does a Technical Support Representative III make in Boston, MA? The average Technical Support Representative III salary in Boston, MA is $60,350 as of June 28, 2020, but the range typically falls between $55,074 and $74,071. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Technical Support Representative III
Technical Support Representative III provides complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative III provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative III may supervise and guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Technical Support Representative III typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)... View full job description
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
CEL SCI CORP
Fiscal Year Ended in 2019
What does a Technical Support Representative III do?
Technical Support Representative III in Adairsville, GA
Facilitate the development and implementation of maintenance strategies with dealers that promote safety, system reliability, and the reduction of unplanned machine down time.
February 19, 2020
Provide technical support and guidance to dealers and other TSR's to accurately determine and document machine conditions, recommend repair/maintenance methods and advise on standard work time to conduct repairs.
March 11, 2020
Seek and obtain training and information on existing and new YANMAR products.
Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline.
Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Representative III in Boston, MA. The base salary for Technical Support Representative III ranges from $55,074 to $74,071 with the average base salary of $60,350. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $56,007 to $77,127 with the average total cash compensation of $62,126.