How much does a Technical Support Representative III make in Brockton, MA? The average Technical Support Representative III salary in Brockton, MA is $58,008 as of July 27, 2020, but the range typically falls between $52,941 and $71,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $52,941 10% $48,328 90% $83,211 75% $71,200 $58,008 50%(Median)
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Job Description for Technical Support Representative III

Technical Support Representative III provides complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative III provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative III may supervise and guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Technical Support Representative III typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Technical Support Representative III in Brockton, MA

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Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2019
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Average Base Salary

Core compensation

 
 
 
52941
71200
58008

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
53839
74134
59720
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Representative III in Brockton, MA. The base salary for Technical Support Representative III ranges from $52,941 to $71,200 with the average base salary of $58,008. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,839 to $74,134 with the average total cash compensation of $59,720.
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52941
71200

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Technical Support Representative III Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Technical Support Representative III: Customer Relationship Management (CRM) software, Technical Support, Product Support, Remote Support ...More

Salary estimation for Technical Support Representative III at companies like : AXIM BIOTECHNOLOGIES, INC., CEL SCI CORP, MANNATECH INC

Jobs with a similar salary range to Technical Support Representative III : Operations Support Trainer, Operations Technical Support Specialist, Client Technical Support Supervisor