How much does a Technical Support Representative III make in Jefferson, CO? The average Technical Support Representative III salary in Jefferson, CO is $53,440 as of January 20, 2020, but the range typically falls between $48,771 and $65,589. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Technical Support Representative III provides complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative III provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative III may supervise and guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Technical Support Representative III typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)
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Fiscal Year Ended in 2018
What does a Technical Support Representative III do?
Technical Support Representative III in Adairsville, GA
Provide technical support and guidance to dealers and other TSR's to accurately determine and document machine conditions, recommend repair/maintenance methods and advise on standard work time to conduct repairs.
August 04, 2019
Seek and obtain training and information on existing and new YANMAR products.
August 17, 2019
Functional experience with Microsoft Office programs (Outlook, Excel, Word, PowerPoint), as well as SalesForce or another CRM system experience a plus.
Jefferson is an unincorporated community and a U.S. Post Office in Park County, Colorado, United States. It is located the northern end of South Park, along U.S. Route 285, approximately 15 miles (24 km) northeast of Fairplay, at the western foot of Kenosha Pass. It lies 6 miles (10 km) from Como, 23 miles (37 km) from Bailey, and 37 miles (60 km) from Breckenridge. The town consists largely of a strip of retail businesses along U.S. Route 285, as well as a small unpaved grid of houses and trailers on the south side of the highway. The most notable landmarks in town are a historic one-room ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Representative III in Jefferson, CO. The base salary for Technical Support Representative III ranges from $48,771 to $65,589 with the average base salary of $53,440. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $49,596 to $68,297 with the average total cash compensation of $55,017.