Technical Support Representative III Salary in Massachusetts

How much does a Technical Support Representative III make in Massachusetts? The average Technical Support Representative III salary in Massachusetts is $57,114 as of August 27, 2019, but the range typically falls between $52,125 and $70,103. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Massachusetts

About Massachusetts    Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More

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Salary estimation for Technical Support Representative III at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Jobs with a similar salary range to Technical Support Representative III : Operations Support Trainer, Operations Technical Support Specialist, Client Technical Support Supervisor

Job Description

Technical Support Representative III provides complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative III provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative III may supervise and guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Technical Support Representative III typically requires 3-5 years of related experience. (Copyright 2019 Salary.com)

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $55,591 Date Updated August 27, 2019
Location Barnstable, MA Avg. Salary $55,356 Date Updated August 27, 2019
Location Fitchburg, MA Avg. Salary $56,102 Date Updated August 27, 2019
Location Hyannis, MA Avg. Salary $55,156 Date Updated August 27, 2019
Location Leominster, MA Avg. Salary $55,154 Date Updated August 27, 2019
Location Malden, MA Avg. Salary $59,250 Date Updated August 27, 2019
Location Methuen, MA Avg. Salary $55,644 Date Updated August 27, 2019
Location Newton, MA Avg. Salary $59,250 Date Updated August 27, 2019
Location Revere, MA Avg. Salary $59,250 Date Updated August 27, 2019
Location Weymouth, MA Avg. Salary $56,851 Date Updated August 27, 2019
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