Nova Scotia Technical Support Representative III Salaries
How much does a Technical Support Representative III make in Nova Scotia? Nova ScotiaTechnical Support Representative III salaries vary greatly from town to town. See below for Technical Support Representative III salaries, bonus and benefits information for 1 city in the Nova Scotia area.
Provides complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. May supervise and guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Requires a high school diploma. Typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience.
Alternate Job Titles: Technical Support - Tier 3,Technical Support Specialist, Senior