How much does a Technical Support Representative III make in Rhode Island? The average Technical Support Representative III salary in Rhode Island is $56,455 as of July 27, 2020, but the range typically falls between $51,523 and $69,294. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $51,523 10% $47,034 90% $80,983 75% $69,294 $56,455 50%(Median)
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Job Description for Technical Support Representative III

Technical Support Representative III provides complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative III provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative III may supervise and guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Technical Support Representative III typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)...View full job description

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Job Openings for Technical Support Representative III in Rhode Island

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $56,616 Date Updated July 27, 2020
Location Cumberland, RI Avg. Salary $56,723 Date Updated July 27, 2020
Location East Providence, RI Avg. Salary $56,723 Date Updated July 27, 2020
Location Narragansett, RI Avg. Salary $56,696 Date Updated July 27, 2020
Location Tiverton, RI Avg. Salary $56,401 Date Updated July 27, 2020
Location Westerly, RI Avg. Salary $57,224 Date Updated July 27, 2020
Location Woonsocket, RI Avg. Salary $56,669 Date Updated July 27, 2020
Location Adamsville, RI Avg. Salary $56,384 Date Updated July 27, 2020
Location Albion, RI Avg. Salary $56,723 Date Updated July 27, 2020
Location Ashaway, RI Avg. Salary $57,232 Date Updated July 27, 2020

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